Common dispensing errors and how to avoid them
14th July 2015 7.30pm
Your PC or Mac
Webinar
To err is human – no matter how good a person is at their job or how complete the pharmacy procedures in place are, dispensing errors may still occur.
When errors are made, particularly when it comes to dispensing medication, they can have grave consequences on a patient’s health outcomes. In serious cases pharmacy owners are immediately faced with various authorities, as well as possibly having to handle questions from the local or national media. The impact and emotional stress can be far-reaching, from the patient’s family, to the pharmacist and their staff, and the wider community. To help pharmacy teams to avoid dispensing errors and be better prepared in the event of an error the NPA is hosting a webinar on Tuesday 14 July at 7.30 pm.
This webinar will help you to:
- Identify common dispensing errors which occur in community pharmacies and learn from these
- Learn more about the support available from the NPA in the event of a dispensing error
- Identify procedures that you can adopt in your pharmacy to promote good dispensing practices and improve patient safety
- Identify how to manage risks and requirement for reporting errors
- Learn more about NPA’s role as Medicine Safety Officer for independents and how errors can be reported through the NPA
- Learn from the comfort of your home or pharmacy
Presenters information
Leyla Hannbeck
Leyla is the Head of Pharmacy Services at the NPA, leading the Pharmacy Services Team which provides advice and support to members on a range of clinical, legal, ethical, governance, regulatory matters and more.
Glyn Walduck
Glyn is the Head of Claims at the NPA within the Professional Indemnity Team which deals with all matters relating to members’ pharmacy practice indemnity, including (but not limited to) dispensing errors, claims, legal cases, regulatory matters and more.